Another Funny little story

So in the late 90s I was living in Massachusetts, working for a large medical insurance company.

I had just been hired as a permanent employee, I had started as a temp.

I was setting up my cubicle, the two ladies across the aisle from me Nancy and Charmaine were talking. As I'm hanging pictures of my sons up the one woman commented " Are those your sons they are adorable.

So they start asking me the standard questions, what are their names, what's your wife's name. I said that my wife and I were no longer together, Nancy asked why. Without skipping a beat I looked at her and said because she couldn’t keep

her legs closed. Nancy's Jaw dropped to the floor, Charmaine was laughing so hard I thought she was going to have a heart attack.

Part of my duties was answering the phones, taking customer calls when customer service was getting overloaded. So I get this call from a rather Irate customer about a claim that wasn’t covered. I tried to explain to the customer that I would need to transfer them to our claims department. The customer got very Irate and said I've been bounced around the queue 3 times. This customer then proceeded to tell me that we were just ripping people off , and we were all a bunch of idiots, and retards. Again without skipping a beat I said to the customer, retard is an offensive word, we like to be called cerebrally challenged. I transferred the call to claims. Nancy and Charmaine who had heard the whole exchange were laughing hysterically. Not just because of the way I handled the call, because my supervisor April had been standing behind me the whole time. She admonished me for my comment, trying her damnedest not lo laugh.

D. Casabonne ( C) 11/4/21 All Rights Reserved